How Much Group Life Insurance Ibm Global Technology Services

Transformation Story

As the basis of its HR transformation, New York Life Insurance chose to deploy SAP SuccessFactors Employee Fundamental, a cloud-based HCM organization delivered on a Software-every bit-a-Service (SaaS) basis, running alongside an on-premise deployment of SAP Payroll.

"We already had a well-established SAP environment, then when SAP acquired SuccessFactors it made it an obvious choice for us for our HR data and activities," says Amy Falk, Corporate Vice President, New York Life Insurance Company. "We engaged IBM for support during the implementation, considering our previous piece of work with them had proven that they are extremely adept at listening to bug, and identifying the correct solutions to our challenges. Our confidence was well-placed: the IBM team worked tirelessly alongside us and SAP to guide us as we entered uncharted waters."

New York Life Insurance and IBM Services formed a joint squad to plan the hybrid implementation, which was the get-go of its kind.

"No company had deployed the cloud-based SuccessFactors connected to Employee Fundamental while running on-premise SAP Payroll before," explains Amy Falk. "Nosotros set a deadline and worked closely with IBM and SAP to implement and at times, co-innovate—we all shared the aforementioned goal and together we achieved a completely new hybrid implementation within a very tight timeframe. In fact, we made several valuable modifications to the solution, which SAP decided to include in subsequent releases of the software and middleware."

New York Life Insurance is in the process of rolling out the total array of capabilities offered by SAP SuccessFactors Employee Primal, offer teams centralized access to HR-related data and new capabilities. Today, the company's employees have a single portal they tin use to cocky-serve a range of Hour tasks.

Equipped with self-service capabilities, employees can maintain non simply their personnel data but also their talent profile. This data is at present being consumed for various Hour initiatives such equally succession planning, internal recruiting and mobility within the organization.

Results Story

New York Life Insurance employees are embracing the new self-service capabilities. With support from IBM, the visitor was able to achieve a high adoption rate for the new solution inside only 2 weeks, enabling it to start enjoying the benefits faster.

Amy Falk adds: "Few queries from employees have been repeated—and if an individual does heighten a detail issue multiple times, management will exist notified so that they tin can reach out and walk the employee through the process."

The solution helps employees at New York Life Insurance work more efficiently, saving time on HR tasks and ensuring piece of cake admission to information. Specifically, past empowering individual contributors to make changes themselves rather than having to contact the Hr team the company provides the tools for greater productivity and the power to drive their ain careers. And giving managers new oversight of compensation, performance and other Hr-related functions helps them make decisions that go the all-time out of their teams.

Building on the success of the solution, New York Life Insurance continues to work to heighten its 60 minutes processes and opt into new SuccessFactors functionality. At some bespeak in the futurity, the company plans to go alive with the mobile version of SuccessFactors, which volition let employees to access information on the go.

Amy Falk concludes: "We've undergone a major strategic transformation with the aid of IBM and SAP. The biggest change is that employees are empowered to do things for themselves, with the necessary information at their fingertips."